Question 1

Do I need to print a ticket?

Accepted Answer

No — we run a completely ticketless system. Simply arrive at the meeting point and give your name to the tour guide.

Question 2

What should I wear?

Accepted Answer

Comfortable, weather-appropriate clothing and sturdy footwear. Tours run outdoors in all weathers, so dress for the conditions.

Question 3

Are the tours suitable for children?

Accepted Answer

Our tours are recommended for ages 14 and over due to the nature of the content. Under-16s must be accompanied by an adult.

Question 4

What happens if the tour is cancelled due to weather?

Accepted Answer

We very rarely cancel due to weather — our guides are experienced in all conditions. In the unlikely event of a cancellation, you will receive a full refund or the option to rebook.

Question 5

How long are the tours?

Accepted Answer

Each tour lasts approximately 1 hour. Please arrive 10–15 minutes early at the meeting point.

Question 6

Is photography allowed?

Accepted Answer

Absolutely — we encourage it! Bring a fully charged phone or camera. Some guests have captured some truly unexplained images on our tours.

Question 7

Do you cater for accessibility needs?

Accepted Answer

Please contact us before booking if you have any accessibility requirements and we will do our best to accommodate you.

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Frequently Asked
Questions

ContactUs

Get in Touch

Send a Message

Frequently AskedQuestions

Contact
Us

Frequently Asked
Questions